In preparation to welcome travellers back, the Beverley Hotel will be implementing “The Beverley Extra Clean” taking into consideration every step of the stay journey that is visible to guests, as well as the ‘unseen’ heart-of-house areas such as team member dining and locker rooms, receiving bay, food and supplies storage, and kitchens. Highlights include:
Welcome and arrival – Hand sanitisation, observation of potential symptoms for all guests and patrons. Every arriving guest will be requested to complete The Beverley Hotel health and travel questionnaire. Physical distancing will be implemented in the event of queues or waiting and all keys and pens used to complete the check-in procedure will be sanitised.
Guest rooms – All guest rooms will be thoroughly cleaned and disinfected. Seal hand and bath towels will be provided. Housekeeping team members will service all guest rooms with hotel-issued masks and gloves, with a list of high-touch surfaces such as door handles, TV remotes, room controls and faucets being wiped down with approved sanitisers.
Public Areas – Hourly sanitisation of high-traffic and common-touch areas including door handles and lift buttons. Furniture placement in the lobby and all guest areas will be revised and elevator capacities will be limited to observe safe distancing. Hand sanitisers will be easily available at multiple points and UV-C wands will be used to regularly sterilise seats and tables.
Kitchens and food preparation – Implementation of advanced hygiene and safety protocols in all kitchen and food preparation zones with stringent sanitation standards to complement the enhanced safety measures in all F&B outlets.
Receiving bays – Enhanced protocols and collaboration with suppliers to ensure maximum hygiene during deliveries, and temperature reading for delivery persons and hygiene screening for vehicles and equipment.